How To Avoid Home Improver Scams

Remodeling your home can be a stressful time and you have to put a lot of trust not only in Marcus Lumber but also with your contractor too. No doubt it can put you in a vulnerable position, especially when its something you’ve never done before. Well don’t worry, Marcus Lumber’s here to help calm the nerves and make sure your project runs smoothly. Below is a helpful guide pointing out the top 10 warning signs a contractor may not be reputable given to us from the National Association of Remodeling Industry.

#1.  You can’t verify the name, address, telephone number or credentials of the remodeler.
#2.  The remodeler tries to pressure you into signing a contract.
#3.  The remodeler or salesperson tells you a special price is available only if you sign the contract “today.”
#4.  No references are furnished.
#5.  Information you receive from the contractor is out-of-date or no longer valid.
#6.  You are unable to verify the license or insurance information.
#7.  You are asked to pay for the entire job in advance, or to pay in cash to a salesperson instead of by
check or money order to the company itself.
#8. The company cannot be found in the telephone book, is not listed with the local Better Business
Bureau, or with a local trade association, such as NARI.
#9. The contractor does not offer, inform or extend notice of your right to cancel the contract within three
days. Law requires notification in writing of your “Right of Rescission”. This grace period allows you to
change your mind and declare the contract null and void without penalty (if the agreement was
solicited at some place other than the contractor’s place of business or appropriate trade premises-in
your home, for instance.)
#10. You are given vague or reluctant answers or your questions are not answered to your satisfaction.

In addition, avoid contractors who exhibit poor communication skills, are impatient and do not listen to you, or
situations in which the contractor is not accessible. Your needs as the homeowner should be addressed, not
just the work at hand. Your contractor should also present examples of previous projects if asked, along with
references. Don’t hesitate to call those references – a reputable contractor will be happy you did.